ALMO Care · CRM for healthcare
CRM for clinics: from first message to follow-up
A CRM for clinics keeps track of every patient before and after the visit: who wrote in, who is answering, whether they booked, whether they came and what happens next. ALMO Care does this for medical, dental, aesthetic and physiotherapy clinics and for practices that receive patients over WhatsApp.
What a CRM for clinics is
It is the system for the operation, not for the consultation. It follows a short path: a message comes in, the patient record is created or found, the appointment is booked and a next step is left with an owner.
It is not an electronic health record. What happens inside the exam room stays in the clinical software you already use.
- Message: it lands in a shared inbox and has an owner.
- Record: one record per patient, searchable by ID number.
- Appointment: a calendar per professional, with booked, confirmed, attended and no-show visits.
- Follow-up: whoever did not book or did not show up goes back to a recontact queue.
Who it is for
- Medical clinics with several professionals.
- Dental clinics and dental practices.
- Aesthetic medicine clinics.
- Physiotherapy and rehabilitation centers.
- Independent practices that answer from a phone today.
Channels in one inbox
One or more WhatsApp lines, Instagram and forms in a single inbox. Conversations that reach WhatsApp from Meta ads arrive with the ad they came from.
What it does not replace
ALMO Care is not an electronic health record and does not diagnose. It works next to the clinical system you already have and takes care of communication, scheduling and follow-up.
Product status
ALMO Care is in operation with two healthcare teams. Each practice works on its own database.
Questions about a CRM for clinics
What is a CRM for clinics?
A system to manage the relationship with each patient outside the consultation: which channel they used, who answers, whether they booked, whether they came and what comes next. It does not hold the medical record.
Is ALMO Care an electronic health record?
No. ALMO Care organizes conversations, appointments and follow-up. The medical record stays in your current system.
Does it work for dental clinics?
Yes. A dental clinic receives patients over WhatsApp, books assessments and schedules check-ups, which is what ALMO Care organizes. Charts and records stay in your dental software.
Does it work with WhatsApp?
Yes. It connects one or more WhatsApp lines, plus Instagram and forms, and every conversation gets an owner and a response time.
How do I get started?
Message us on WhatsApp and we will show you ALMO Care with your clinic’s flow. You can also measure what is worth automating first with ALMO Scan, which is free.