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ALMO Care

From the first message to the follow-up.

Conversations, patient records, appointments and follow-up in one place for practices and clinics.

In operation

In operation with two healthcare teams.

ALMO Care · InboxIllustrative example
  • Inbox
  • Patients
  • Funnel
  • Schedule
  • Reminders
  • Surgical journey

Open conversations3

  • CR

    Camila Rojas2 min

    Hi, I'd like to see the specialist

    WhatsAppFront desk

  • MP

    Mateo Pérez18 min

    What does the assessment include?

    InstagramUnassigned

  • LM

    Lucía Mora1 h

    I've sent the authorisation

    FormCoordination

CR

Camila Rojas

First visit · Came from an ad

  1. ✓Message
  2. Visit
  3. Surgery
  4. Check-up

Next step

Confirm Thursday's visit, 10:00 am

✓Reminder sent · The patient confirmed

The problem

Patients write through several channels, several people reply and nobody knows for sure who was left waiting.

Who it's for: Practices and clinics that receive patients by chat

How it works

  1. The message comes in
  2. It gets an owner
  3. The appointment is booked
  4. The follow-up continues

CRM for clinics and practices

ALMO Care is a CRM built for healthcare: it brings together WhatsApp, Instagram and form messages, each patient's record, appointments, reminders and follow-up through to surgery. Every conversation has an owner and a next step, so no patient is left waiting.

What it solves

  • Messages arriving on several channels and nobody knows who replied.
  • Interested patients going cold because nobody wrote back.
  • No-shows with no reminder asking the patient to confirm.
  • Surgeries delayed by authorisations and tests nobody owns.

Not in healthcare?

We also build CRMs for any industry: real estate, education, professional services, retail, agriculture and more. With WhatsApp, a funnel, owners and follow-up, shaped around how your business sells.

Modules

  • 01Shared inbox

    WhatsApp, Instagram and forms in one place, with an owner and a response time.

  • 02Patient record

    One record per patient, search by ID and a warning for duplicates.

  • 03Patient funnel

    From the ad or the first message to the visit, so you know which channel brings patients.

  • 04Reminders

    Patients confirm, change or cancel from the message, and the waiting list fills the gap.

  • 05Surgical journey

    Orders, authorisations, tests and scheduling, each with an owner and a date.

  • 06Automatic follow-up

    Recontact after a no-show, deferred cases coming back and overdue alerts.

  • 07Outcome scales

    Questionnaires through a secure link to measure how each patient progresses.

  • 08Metrics

    Response times, funnel and surgical journey for whoever runs the practice.

What it does

  • Shared inbox with owners and response times.
  • Patient record and follow-up through to surgery.
  • Modules switched on per practice: automation, outcomes, surgical journey and sessions.
  • Each practice has its own database.

What it doesn't do

It doesn't include diagnosis or clinical records.